Lead IT Analyst - Mainframe Operations - GE (Van Buren Township, Michigan)

City: Van Buren Township
State: Michigan
Country: USA

Company Name: GE
Job Category: Information Technology

Role Summary/Purpose:
The Lead IT Analyst Mainframe Operations is knowledgeable in mainframe systems technology and will act as liaison between application development /support teams and the mainframe systems third party provider to deliver infrastructure changes and provide production support. In this role, you will be responsible for troubleshooting production problems for critical business functions and defining and delivering infrastructure changes as needed to meet business requirements and service levels.
Essential Responsibilities:

Establish knowledge of GE Retail Finance mainframe environment and application systems

Ensure GE Retail Finance mainframe environment is highly available at all times

Work with application development / support teams, other infrastructure teams and the mainframe systems third party provider to deliver hardware and software upgrades and infrastructure changes needed for business and IT projects

Provide technical direction and support in troubleshooting mainframe production issues on a 7x24 environment

Utilize and apply your command of mainframe technologies in providing oversight of mainframe third party vendor activities

Establish and maintain effective peer-to-peer relationships across IT areas (applications, infrastructure, operations, etc) to support effective IT implementations

Participate in disaster recovery preparation and testing

Work with infrastructure and application teams to deliver productivity and cost reduction; extract data from RMM, SMF, etc to provide required reporting

Provide input into mainframe capacity planning and engage in mainframe tuning activities as assigned

Execute GE Retail Finance change management, incident management, root cause analysis and project estimation processes as required

Maintain GE Asset Repository hardware and software inventory to reflect systems changes

Execute GE Retail Finance mainframe processes as needed such as storage and CPU monitoring, and business chargeback data collection
Qualifications/Requirements:

5 years of experience working in Mainframe Systems maintaining or supporting operating systems and systems products

1 year experience in mainframe software such as Z/OS operating system, JCL, and Connect Direct

ELIGIBILITY REQUIREMENTS:
* Please submit your application for employment through Gecareers.com to be considered
* 18 years of age or older
* Must have unrestricted authorization to work in the United States
*Willing to submit to a background investigation and drug test as part of the selection process
* Willing to work out of an office in Visteon Village, Wayne County, Van Buren Township (near Ann Arbor / Detroit)
Additional Eligibility Qualifications:
GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics:

Strong knowledge of CA-7/11, CA-Dispatch, File-aid and Abend-aid is a plus

Previous experience or strong knowledge in use of ACF/2 is a plus

Excellent communications and interpersonal skills

Ability to work effectively with application developers, vendors, clients and other IT infrastructure professionals

Bachelors Degree in Information Systems, Computer Science or other related technical field

5 years working in Mainframe Systems maintaining or supporting operating systems and systems products

Previous success working with third party outsource providers

Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources

Demonstrated customer focus - evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint

Strong analytical skills - strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve

Change oriented - actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways