Customer Service / Inside Sales Representative - Sunbelt Rentals (Bloomington, Illinois)

City: Bloomington
State: Illinois
Country: USA
Zipcode: 61701

Company Name: Sunbelt Rentals
Job Category: Other

Customer Service / Inside Sales Representative Sunbelt Rentals« Back to Search Form
Details

Location: IL - Bloomington Job Type: Customer Service
Sales
Base Pay: N/A Required Education: High School
Bonus: Required Experience: At least 2 year(s)
Other: Pay based on experience, plus performance-based profit sharing. Required Travel: Negligible
Employee Type: Full-Time Relocation Covered: Not Specified
Industry Construction

Job ID: PC306

Job Contact Info
Company: Sunbelt Rentals Phone:
Contact: Fax:
Email: jill.otte@sunbeltrentals.com
Description
Position Objective:
The prime function of the Customer Service / Inside Sales Representative is to maximize each customer order in terms of volume of product and price; to ensure the equipment is delivered on time and that the customer is not only satisfied; but impressed with the services and receives an invoice that they are willing and able to pay.
Position Responsibilities:
* Process customer orders which includes; but is not limited to:
* Negotiate original order; maximizing rate and volume.
* Obtain full details of customer; verify customer accounts or obtain new customer credit application.
* Final rental details such as when, where and what equipment is required.
* Verify equipment availability with shop.
* Record details of call in phone log.
* Process cash rentals (complete identity checks, obtain prepayment and deposit if required, check to see if additional equipment is on rent to customer).
* Organize transportation, i.e... Coordinate deliveries and collections, optimizing the use of transport.
* Accurately input rental contracts.
* Administration of rental contracts, i.e. maintaining of: a) on and off rental date records; b) rates and all ancillary charges; c) contract amendments; d) Suspensions (ensuring prompt collection of equipment); e) Terminations (ensuring all ancillary charges are made); f) Filing of contracts and related paperwork.
* Check invoices and credit memos against contract files.
* Conduct telesales and forward sales leads and incoming inquiries to Sales Representative.
* Act as a liaison for marketing in respect to product promotions and frequent renter programs.
* Maintain lost rent logs.
Requirements

* Must possess a valid driver's license with acceptable driving history.
* Bachelor's Degree in Business or Management a Plus!
* 2-3 years of Rental Industry or similar experience preferred (i.e. counter sales, customer service, etc.)
We offer competitive pay and benefits, 401(K)Plan with Matching, Training and Monthly Profit Sharing based on profitability.
Sunbelt Rentals is a Drug Free Workplace. Candidate must be able to pass a pre-employment drug screen and criminal background check.
SUNBELT RENTALS IS AN EQUAL OPPORTUNITY EMPLOYER