Tax Coordinator - U.S. Bank (Marshall, Minnesota)

City: Marshall
State: Minnesota
Country: USA
Zipcode: 56258

Company Name: U.S. Bank
Job Category: Other

Title: Tax Coordinator
Location: Minnesota-Marshall
Performs a variety of document processing and record keeping tasks associated with customer tax accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

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Basic Qualifications
- High school diploma or equivalent
- Two to three years of experience in clerical and customer service activities
Preferred Skills/Experience
- Thorough knowledge of products, services, terminology, procedures and systems related to assigned area
- Well-developed customer service skills
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
- Ability to resolve complex problems with minimal guidance
- Proficient computer skills, especially Microsoft Office applications
- Effective verbal and written communication skills